Ucom Help services

At Ucom, we want to be sure that you can keep using your Ucom services even if you’re accidentally run out of credit.

When you have reached 0 on your account you can use Call Me back and Top Me Up services.
If you are out of credit and don’t have any bonus and you urgently need to call or to send an SMS, you can use the Emergency Credit service. We will transfer 100 AMD to your account. When you recharge your account, the amount we sent you as Emergency Credit will be deducted from your balance. For the first time you can use this service only in case you have recharged your account with a minimum amount of one-shot 500 AMD during the previous 6 months. Further you can still use the service after recharging your account with 500 AMD.You can use this service anytime, except when you are in roaming.
Dial *133#, hit the call button, select the service you need, enter in international format (for example: +37495XXXXXX) the number to which you want to send the request and confirm.
The Call Me Back request can be sent to any mobile number in Armenia, while the Top me up request can be sent only to Ucom numbers.
When your credit is exhausted but you need to send an urgent SMS or make an urgent call, just dial *133#, hit the call button and choose Emergency Service.