SIM Cards
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You can also acquire Prepaid SIM cards of Ucom’s mobile services both from “Haymamul” open booths from all “Haypost” branches.
When acquiring the card, you will need to present an identification document and pay 1000 AMD, which will be completely transferred to your account.
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Web shop
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At the moment, only smartphones, tablets, remote controls, Prepaid and Postpaid cards as well as mobile internet services (uGo, uFi+uGo) are available for sale through the web shop of Ucom.Smartphones are available for cash sales only. Subscription sales and credit sales options are not available yet.
Delivery service is provided in Yerevan, within 1 working day as well as in regional cities within 3 business days.
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Call Center
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During the state of emergency, some operations performed at the service centers of Ucom are also performed through the Call Center:
- uFi return within 15 days
- SIM card replacement
- Adjustment of wrong payments
- Receiving information about warranty service requests.
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Online payments
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Online payments can be made via uPay app and through other platforms, such as iDram, TelCell, EasyPay and other payment terminals or apps as well as via all ATMs of ArCa system and ArCa app, a number of banking apps, etc.
Download uPay app:
 
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Special offers
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Until April 30, all subscribers of Ucom TV service will watch the channels of Viasat, movie and children's thematic packages at no extra charge. More
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Ucom has added a "Free" section in uTV VoD service, where one can watch family movies, comedies and cartoons for free.
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All subscribers of Ucom TV service, regardless of their chosen tariff plan, have the opportunity to view the video materials of the courses prepared by the RA Ministry of Education, Science, Culture and Sport, classified by grade, date and subject, in the "Distance learning" section of VoD service throughout Armenia. More
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Ucom mobile subscribers can visit a number of state government and educational websites without having to worry about the data volume they consume. More
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uDoctor and "Vardanants" Center for Innovative Medicine organized a live stream on Facebook, during which the infectious disease specialist and pediatrician of the Center answered the questions asked by subscribers in advance.
uDoctor live stream on FB here:
Website: www.udoctor.am
Download uDoctor app:
 
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Until May 31, 2020 the subscribers of Universal, Universal Plus postpaid tariff plans and uPrepaid tariff plans of Ucom’s mobile services will benefit from www.zoom.us website and Zoom mobile application, Skype, Viber and WhatsApp mobile applications, www.armedu.am and a set of other websites without having to pay for the internet volume consumed.
This is being done within the frames of Corporate Social Responsibility of Ucom and cooperation with the Ministry of Education, Science, Culture and Sports of RA, which aims to promote distance learning throughout Armenia.
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Ucom employees
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75% of Ucom employees perform their daily functions remotely, from their homes and apartments.
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COVID-19 important information
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Official information sources related to COVID-19:
Ministry of Health official FB page
Health Minister Arsen Torosyan's official page
Armenian Unified Info Center
World Statistics
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Ucom mobile subscribers can call the following numbers for free:
- 8141 Commandant's hotline
- 8003 Ministry of Health hotline
- 060838300 and 010550601 Ministry of Health
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