Next Level + tariff plan

When in Armenia, you will use your Armenian number with Next Level Plus tariff plan, and when in Russia, you will use your Russian number with My Armenia prepaid tariff plan, without any roaming.

While being in Russia, you will receive free incoming calls to your Armenian number, provided that it is in active status, and the Russian number is not blocked upon customer’s request.

In Armenia, you can top-up your Russian number via QiWi electronic wallet, as well as online, and the Armenian one – via one of the existing payment methods.

In Russia you can top-up your Armenian number via QiWi payment terminals and electronic wallet, as well as online via www.ucom.am website using the bank cards issued in Armenia. To top-up the Armenian number in Russia by using other bank cards, click here. In Russia you can top-up the Russian number via one of the existing payment methods.

In case of the contract termination, or migration from Next Level Plus tariff plan to another one, or subscription type change, this offer will not be available to you any longer, and you will lose the benefit of having 2 numbers in 1 SIM-card.

In case of the migration from Next Level Plus tariff plan to other subscription type from the 1st day of the upcoming month, you will benefit from your Next Level Plus service until the end of the current month with the following limitations:

• You can use the monthly inclusions of minutes to call only all local networks in RA, USA and Canada. Calls to Russia will be charged from your account in accordance with the international call rates to Russia, set by Ucom;
• The Russian phone number will no longer be valid, and incoming calls to that number will be unavailable;
• When in Russia, you will benefit from roaming in accordance with the roaming terms. This offer is applicable to individuals only, who will present an identification document, valid both in Armenia and Russia (e.g., it will not be possible to benefit from this offer with a valid internal passport (ID card) issued in Armenia, as that document is not valid in Russia).

 You can make SIM replacement, change number and perform other transactions in Ucom service centers in Armenia and in MTT service centers in Russia. All transactions that are performed in Armenia will be done in accordance with Ucom procedures, and those performed in Russia - in accordance with MTT procedures.

In case you have questions while being in Russia you can contact the Ucom call center for free at 4444 short number or 00 7 958 555 4444.

Outside of Armenia and Russia you will benefit from roaming in accordance with the current rates and terms of Ucom Roaming service. Moreover, there’s no need to activate the Roaming service, as it is already active by default.

Upon subscriber’s request, within the frames of this offer, the incoming calls received to subscriber’s Armenian number from his/her Russian number are redirected/ forwarded in accordance with the command received with the call.

You will continue using the internet without being charged for the megabytes. In addition to the above-mentioned applications that are made available without consumption of the megabytes, your Next Level Plus package will include www.ucom.am website, ArCa and Ucom applications, as well as a number of educational websites, such as www.kahoot.com, www.etwinning.net, www.emis.am, www.armedu.am, www.e-school.am.
With Next Level Plus Postpaid monthly subscription you benefit from Ucom services and pay only after. Every month you pay a monthly fee corresponding to your tariff plan and the amount for extra services, used during the previous month.

The minutes, MBs or SMSes included into your monthly fee are allocated on the 1st day of each month for which you can pay until the 20th day of the upcoming month. Non-used minutes, SMSes and MBs are not transferred to the next month. If you use other Ucom services or more during the month, as compared to those included in your tariff plan, then you will be charged from your balance. The credit limit is set according to the tariff plan you choose, i.e. the higher your tariff plan is, - the higher is the credit limit. If you have been a Ucom customer for at least 3 months, you may apply for your credit limit review by filling in a corresponding application at any of the Ucom sales and service centers. Ucom, at its reasonable discretion has the right to reject your credit limit application in case you do not satisfy solvency requirements set by Ucom.

If you exceed your credit limit, you can only use MBs and SMSes included in your tariff plan. To keep on benefiting from other monthly inclusions or services (including the unused minutes, as well as unused mobile internet in roaming included in your tariff plan) you will need to pay your outstanding monthly debt, if any, and recharge your account. As a Ucom Postpaid service subscriber you can make uninterrupted session(s) (call, SMS, internet, both in Armenia and while roaming). For your convenience, even when you’ve reached your credit limit during such session, Ucom does not interrupt the service provided to you, and any credit limit excess will be charged from your account later on. Please note, that you are responsible for paying off all debts incurred.

Internet sharing and the use of the shared internet from other devices (Tethering) might be limited.

The Next Level Plus tariff plan can be used only on smartphones.

When using those websites and applications, it is possible to exchange data with other internet resources, for which the charge will be made in accordance with your tariff plan.

We recommend you to use the updated versions of the mentioned applications, otherwise you will be charged in accordance with your tariff plan when using the apps.

• Albania Vodafone
• Argentina Movistar
• Australia Vodafone
• Austria Magenta and A1
• Bahrain STC
• Belgium Orange
• Bosnia and Herzegovina BH Telecom
• Brazil  VIVO
• Bulgaria Yettel
• Canada Rogers and Bell
• Chile Telefonica
• China China Mobile
• Congo Vodacom Democratic Republic of the Congo
• Croatia A1
• Cyprus Epic
• Czech Republic O2 and Vodafone
• Denmark Telia
• Ecuador Movistar
• Egypt Orange
• Estonia Telia and Tele2 
• Finland Telia and DNA  
• France Orange
• Georgia Magti, Silknet and Cellfie
• Germany Telekom
• Greece Cosmote and Vodafone
• Hungary Yettel, Vodafone and Magyar Telekom
• India Airtel
• Indonesia XL Axiata
• Ireland Vodafone and eir
• Israel Partner
• Italy Vodafone, Windtre, TIM and Iliad
• Japan SoftBank
• Jordan Orange
• Kuwait Ooredoo
• Latvia LMT and Tele2
• Lichtenstein Swisscom and Salt 
• Lithuania Telia and Tele2 
• Luxembourg Orange and Tango
• Malaysia Celcom and Digi
• Malta Epic
• Macedonia A1
• Mexico Movistar
• Moldova Orange
• Montenegro m:tel
• Netherlands Vodafone and KPN
• New Zealand One
• Norway Telenor and Telia
• Peru Movistar
• Poland Orange
• Portugal Vodafone and NOS
• Qatar Vodafone
• Romania Orange and Vodafone
• Saudi Arabia Zain
• Serbia A1 and Yettel
• Singapore M1
• Slovakia Orange and O2
• Slovenia A1
• South Korea KT and SK Telecom
• Spain Orange
• Sri Lanka Dialog
• Sweden Telenor
• Switzerland Salt and Swisscom
• Taiwan Chunghwa Telecom
• Thailand DTAC 
• Turkey Turkcell,Vodafone and Turk Telekom
• UAE Du
• Ukraine Lifecell
• Uruguay Movistar
• USA  T-Mobile, AT&T and Limitless
• United Kingdom EE
• Uzbekistan Mobiuz
• Vietnam Viettel

Ucom Next Level Plus subscription is considered to be activated from the moment of subscription.

The service will be active until the 20th day of the upcoming month. In active period you can make and receive calls to/from any directions, send and receive SMSes and MMSes, use mobile internet and other services.

If you haven’t paid the outstanding debt by the deadline (20th day of every month), the service turns into passive period. The passive period lasts until the end of the upcoming month. In that period you can only receive calls, SMSes and MMSes and call the toll-free special numbers. Moreover, note that the active services’ bundles and automatically activated offers are preserved in passive period, but you cannot use them.

You can reactivate all the services in passive (Service Restriction) period by simply paying the outstanding debts for the previous months (negative balance and outstanding monthly fees). Therefore, you will be able to use the service bundles and automatically activated offers in case their validity periods are not over.

If you haven’t paid the outstanding debt by the end of the passive period, the service turns into suspension for 1 month, during which you can only receive calls, SMSes and MMSes and call the toll- free special numbers.

In the meantime, you still have the opportunity to reactivate all services, take full advantage of your tariff plan by simply paying the unpaid monthly fees, the existing negative balance, and late payment penalties.

In case of full repayment of the service debt for the previous months during the suspension period (unpaid monthly fees, existing negative balance, as well as penalties for the late payment) the Service will be reactivated. In case of full repayment of the debt for the previous months during the period of suspension of the services, and at the same time before the end of the given day, termination of the contract or migration to another tariff plan, no monthly fee is charged for the current month.

In case of reactivation after the 21st of the same month during the suspension period, in case of termination of the Subscription Agreement or migration to another tariff plan, an amount of 30% of the monthly fee for the given month will be charged. In case of termination of the subscription agreement or migration to another tariff plan by the 20th of the same month, the full monthly payment of the given month will be charged.

In case you fail to pay the outstanding debts until the service suspension your agreement will be unilaterally terminated by Ucom without prior notification and your phone number may be provided to another subscriber.

In case of termination of the subscription agreement on the initiative of the Subscriber or Ucom or migration to another tariff plan, the current monthly fee is subject to full charge, with the exception of:

• Cases of termination of the Subscription Agreement or migration to another tariff plan within the first month. In this case, the monthly fee is calculated on Pro rata basis (which means – to count based on an amount of time that has passed out of the total time);
• In case of termination of the Subscription Agreement or migration to another tariff plan from the 21st of the same month after reactivation during the suspension period. In this case, an amount of 30% of the monthly fee will be charged.